Different types of users can access the OBP Portal: the Initial Requestor (IR), the Single Point of Contact (SPOC) and the SPOC Assistant.

The SPOC is the key contact person for EMVO and is authorised by the Authorised Representative to be in charge of the correspondence between the OBP and EMVO. The SPOC is responsible for providing the requested information for the OBP on the On-Boarding Partner Portal in order to establish a connection with the EU Hub. The SPOC can appoint a SPOC Assistant as a back-up. This is optional.