You can modify or update Marketing Authorisation Holder (MAH) information on the OBP Portal using two methods: a manual update or an import via CSV file.
Option 1: Manual update
Use this option to edit or delete individual MAHs directly in the portal.
Steps
Go to Provide information → MAH & Product information
In the MAH list:
Click the pen icon to edit an MAH
Click the bin icon to delete an MAH
Update the relevant MAH details
Click Save to apply the changes
Important note
Manual updates are not available if mandatory fields are missing for other MAHs listed on your OBP Portal.
If manual editing is blocked, please use the Import CSV file method described below.
Option 2: Import CSV file
Use this option to update multiple MAHs at once or when manual editing is unavailable.
Steps
Go to Provide information → MAH & Product information
Click Export to download the current MAH list as a CSV file
Open the CSV file and make the required changes
To delete an MAH, remove the entire line from the file
Once the file is updated, return to the portal and click Import
CSV file requirements and tips
Use a semicolon ( ; ) as the separator
(If the separator is not visible in Excel, open the file using a text editor such as Notepad)Maximum 500 characters per cell
Follow the correct format for:
Website
Phone number
Email address
Enter country names in English
For ease of use, only one country should be provided in the “MAH active in” field
Keeping MAH information accurate and up to date helps ensure compliance and avoids onboarding or data upload issues.