Alert statuses can be changed from either the Alert List page or the Alert Details page.
On the Alert List page, one, multiple or all displayed alerts can be selected before choosing Change Status. Selecting all alerts applies the action only to the alerts currently displayed in the results.
The status of a single alert can also be changed through the Alert details page. To access that page, the user will need to click on the following icon:
From the Alert Details page, users can also select Change Status for an individual alert.
Users must then select the new status and provide a reason for the change. A reason is mandatory for all status changes except when changing the status to Under Investigation.
If required, users can provide a custom justification by selecting Other (comment).
Once confirmed, the status change is applied, subject to the applicable status-transition and user-permission rules.
For further clarification on this article please feel free to contact the EMVO Helpdesk.
Email: helpdesk@emvo-medicines.eu
Phone no: +32 2 657 00 08