The OBP Users can filter the Alert List by the “Date”, “Product”, “Batch Number”, “Expiry Date”, “Serial Number”, “Code” “Status” attribute as shown below.
By pressing one of those attributes, a filter menu opens, where the OBP Users can choose from different filter options to be displayed in the Alert List.
For example, the OBP want to filter all alert IDs containing “PT-“, to display alerts raised in Portugal. The OBP will type “PT-“ in the filter section for alert ID.
Note: The filters for “Alert ID”, “Product”, “Batch ID” and “Serial Number” are all “contain” fields.
Once the OPB Users choose the filters they want to be displayed, then they should press “Apply” in order for the requested changes to take place.
In case the OBP Users want to undo the filters, then they can press the “Remove all filters” button.
Note: The button becomes active only when at least one filter is active. If no filters are active then the button will not be displayed.
The OBP Users can also filter the Alert Dashboard by the “Unresolved” alerts. By checking the box “Show Unresolved”, the OPB Users can see alerts that are still active and in status “New”.
Once again, in case the OBP Users want to undo the “Show Unresolved” filter, then they can press the “Remove all filters” button.
For further clarification on this article please feel free to contact the EMVO Helpdesk.
Phone no: +32 2 657 00 08