All Collections
Alert Management System (AMS)
AMS Portal
AMS - Can different OBPs/MAHs work under the same account within the AMS Portal?
AMS - Can different OBPs/MAHs work under the same account within the AMS Portal?
L
Written by Lorenzo Mari
Updated over a week ago

Yes, the AMS landscape mirrors the EMVS one. OBPs can create different accounts within the AMS Portal, which allows each MAH to have access only to the right alerts.

The OBPs can create different teams to guarantee the correct segregation of alert data.

The OBPs can set automatic assignments based on a specific country. Each MAH team is independent to guarantee efficient and controlled alert handling. Please note that the data ownership set by the EMVS is also protected within the AMS when using the AMS Portal to guarantee that only the right OBPs have access to the specific alert data.

For further clarification on this article please feel free to contact the EMVO Helpdesk.

Did this answer your question?