All Collections
Alert Management System (AMS)
General AMS
AMS - Will all the alerts we have received (in the past) be listed in the AMS, or only alerts raised from the date we are given access to AMS?
AMS - Will all the alerts we have received (in the past) be listed in the AMS, or only alerts raised from the date we are given access to AMS?
L
Written by Lorenzo Mari
Updated this week

Users will see all alerts starting from the moment their account was created. Any alert generated before having access to the AMS will not be displayed.

Please note that alerts will be visible to Admin users, normal users will be able to view alerts that have been assigned to the team they have been added to.

Alerts are visible in the Alert list for 31 days after they've been raised, after 31 days, alerts can be displayed when the Alert list is filtered on a specific time frame (max. 31 days intervall).

For further clarification on this article please feel free to contact the EMVO Helpdesk.

Email: helpdesk@emvo-medicines.eu

Phone no: +32 2 657 00 08

Did this answer your question?