EMVO

When a user escalates an alert, the alert will be marked as “Escalated”. The alert will be therefore highlighted with this status and all users concerned by this alert will see its status.

For more information on the necessary steps to take in terms of alert handling, please see the EMVO-306 Best Practices on Alert Handling and the AMS Handbook both available in your OBP technical Infopack (step 4.1 of your OBP Portal).

For further clarification on this article please feel free to contact the EMVO Helpdesk.

Email: <a href="mailto:helpdesk@emvo-medicines.eu" rel="nofollow noopener noreferrer" target="_blank">helpdesk@emvo-medicines.eu</a>

AMS - How does escalation plan in practical terms looks like?

Cookie Policy

Terms of Use

Privacy Policy

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you