The OBP Users can filter the Alert List by these attributes “Alert ID”, “Product”, “Batch Number”, “Expiry date”, “Serial Number”, “Remaining hours”, “Alert Code”, Alert “Status”, “Raised Market”, all “Investigation Status” attributes and “Tag” by clicking on column header as shown below.
In cases the alert contains multiple serial numbers, the alert will be displayed as follows. The user can see the full list of serial numbers when clicking on the icon next to the displayed serial number.
By pressing one of those attributes, a filter menu opens, where the OBP Users can choose from different filter options to be displayed in the Alert List.
NOTE: The filters for “Alert ID”, “Product”, “Batch Number”, “Expiry date”, “Serial Number” and “Remaining hours” are all fields that have free text fields.
The filters for “Alert Code”, Alert “Status”, “Raised Market”, all “Investigation Status” attributes and “Tag” have pre-defined values as options to choose.
NOTE: “Alert code” column has unified alert codes: A2, A3, A7, A32, A24, A52, A68, A71, Other.
Once the OPB Users choose the filters they want to be displayed, then they should press “Apply” in order for the requested changes to take place. (Figure 6.13)
In case the OBP Users want to undo the filters, then they can press the “Remove all filters” button.
NOTE: The button becomes active only when at least one filter is active. If no filters are active, then the button will not be displayed.
The OBP Users can also filter the Alert Dashboard by the “Unresolved” alerts. By checking the box “Show Unresolved”, the OPB Users can see alerts that are still active and in status “New”.
Once again, in case the OBP Users want to undo the “Show Unresolved” filter, then they can press the “Remove all filters” button.
There is a helpful function for users to filter by countries which are using the AMS. When this option is selected, AMS Portal automatically filters the table with the countries subscribed to the AMS Hub. When option "Countries not using AMS" is selected, then AMS portal filters the table with countries not subscribed to the AMS hub (inactive) and deactivated. This filter is reflected under “National status” column and is highlighted in orange.
For further clarification on this article please feel free to contact the EMVO Helpdesk.
Phone no: +32 2 657 00 08