Skip to main content

EAMS - Will different countries have different times to investigate alerts?

L
Written by Lorenzo Mari

The investigation time for alert investigation is defined at the national level. The AMS Portal will allow OBPs to filter the alerts according to the remaining time to resolve the alert.

Please see the document Best Practices on alert handling (EMVO-00306) for more information on the guidelines for alert handling processes.

If any information related to national regulations/rules is needed, please contact the relevant NMVO.

For further clarification on this article please feel free to contact the EMVO Helpdesk.

Phone no: +32 2 657 00 08

Did this answer your question?