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EAMS - For alert investigation purposes, how do we upload files and pictures and who will be able to see them?

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Written by Lorenzo Mari

Authorized OBP users can upload files, including pictures, when sending an external message from the alert details or Conversation section.
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External messages and their attachments are available to authorized organizations involved in the investigation of the alert. Access to an attachment is restricted to organizations that are authenticated, authorized and involved in that investigation.
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OBP users can also add internal comments.
Internal comments are not sent through the AMS Hub and are visible only to users within the same OBP organization who have access to the alert.


Up to five supported files can be attached, with a maximum size of 5 MB per file.

For further clarification on this article please feel free to contact the EMVO Helpdesk.

Phone no: +32 2 657 00 08

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