Skip to main content
All CollectionsEU HUB
EU HUB - Failed to register product endpoint
EU HUB - Failed to register product endpoint
Updated over a week ago

If your Certificate Details or your Session Token do not match your organisation ones within the EU-Hub. We recommend you to make sure that:

- The Session Token provided in your OBP Portal Session is not expired. Please note that Session Tokens expire after 24 hours. If this period has been exceeded, we advise you to request a new Session Token within the OBP Portal;

- The correct .pfx file is being used for the connection you are trying to establish;

- The Certificate password matches the one you defined when the .pfx file has been created;

Did this answer your question?