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AMS | Is the tag system to be able to handle many alerts with the same cause at the same time?
AMS | Is the tag system to be able to handle many alerts with the same cause at the same time?

How to TAG alerts?

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Written by Lorenzo Mari
Updated over a week ago

Yes. The user can also use it to group based on their needs.

For instance, tag alerts which need extra support with the tag "extra support", or mark them with "input from NMVO needed", or "awaiting for the picture", etc.

To tag alerts:

The user shall select one (1) or more (2) alerts from the list so that “Tag alerts” button becomes enabled. When clicked (3), it will give a drop down with actions to create, update and manage tags.

The possible actions with tags:

Create tags. With this action an entirely new tag is created, hence a new tag name needs to be entered and the “Apply” button needs to be pressed. Once the tag is successfully created, it will add a bookmark under the “Tag(s)” column on the selected alert(s) and to the filter.

· Update tags. This option allows the addition or removal of already created tags from the selected alerts that are shown in the list:

- a blank checkbox next to the tag name means there is no tag set on the selected alerts;

- yellow check mark next to the tag name means there are multiple alerts with such tag set;

- yellow minus in the checkbox next to the tag name means there is one alert with such tag set. Each marked or unmarked checkbox assigns or removes respectively the tag from the selected alerts. After user finishes selecting tags, the “Save” button must be clicked on to reflect the changes.

Manage tags. This means the user can either rename the tag by clicking on the

pen icon or delete it by clicking on trashcan icon

NOTE: These actions (create, update, manage tags) can only be made by the OBP administrator role. Users can assign a maximum of 20 tags to one alert. Each organization can create a maximum of 20 unique tags in total.

NOTE: If the OBP administrator creates a new tag with a name that already exists for another tag, the system accepts that but associates it with the already existing tag (whitespace before and after the tag name is ignored).

For further clarification on this article please feel free to contact the EMVO Service Desk at helpdesk@emvo-medicines.eu

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