Error message
#A16 - Pack Size does not match the Product Master Data
This error message occurs because the pack size data sent in the Product Pack Data Upload does not match the pack size included in the latest version of the relevant Product Master Data.
We would suggest you here, at first do a Product Master Data Report. This report will show you all Master Data versions ever uploaded to the EU-Hub and therefore it would help you to analyze what is the pack size in the audit record.
Then, we would compare it with the one in the file of the Product Pack Data Upload you sent.
From these two analysis, you will be able to verify any discrepancy.
For further clarification on this article please feel free to contact the EMVO Service Desk helpdesk@emvo-medicines.eu