EMVO

Client Authentication Failure error message means that your IT solution cannot reach the Hub

Resolving the "S4 Client Authentication Failure" Error

HUB does not define the Report with the string used

#A28 Unknown Report

A set of serial numbers containing multiple instances of the same serial number.

EU Hub | #A32 and SNs Uploaded in the NMVS

It indicates that your serial number (s) are not compliant according to our interpretation which will present them from being uploaded.

EU Hub | #A54 Insufficient Randomisation

#A3 Unknown Serial Number

Why Manufacture receives S10 Error message?

EU HUB | #S10 received by the Product Owner

A67 | Voluntary Decommissioning Possible

Wrong parameters during the installation and with the way that has encrypted the message.

#S12 Message Security Fault

How to remove a market from Product Master Data

EU Hub | #A16 Data validation error - Cannot Remove Market

What to do if you receive the error message #A16 - Pack Size does not match the Product Master Data

EU Hub | #A16 - Pack Size does not match the Product Master Data

The National Code has been not included in the request.

#A16 - Invalid National Code for the market (..)

If a timeout occurs the Hub will reject the transaction and send back to the OBP a callback with the error message A17 Distribution Failure

EU HUB - #A17 Delay Response - Timeout

#A24 Status Change Could Not Be Performed

Root cause and expected scenario when error A53 - Repack Buffer Does Not Exist is thrown

EU HUB | Error message A53 - Repack Buffer Does Not Exist

Troubleshooting missing callbacks in the EU HUB, including error handling, validation checks, and escalation steps

Investigating Missing Callbacks in the EU HUB

Guide to error messages for mandatory fields in EU Hub 1.16. Covers PMD/PPD validation scenarios, errors like A16 & I1, and solutions.

Error Messages for Mandatory Fields in EU Hub 1.16

Lorenzo Mari

Error messages

Find answers and get help from Intercom Support and Community Experts

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