All Collections
Error messages
EU HUB | #S10 received by the Product Owner
EU HUB | #S10 received by the Product Owner

Why Manufacture receives S10 Error message?

Written by Lorenzo Mari
Updated over a week ago

The #S10 arises either when the Product Code does not belong to the OBP or the OBP cannot perform the operation.

In this case, the Product Code belongs to your organization but the attempt to decommission the pack in "Checked-Out" through a Pack State Update cannot be performed as this is a status only for parallel distributors.

For further clarification on this article please feel free to contact the EMVO Service Desk at

Did this answer your question?